item described as new but when i have had to contact the manufacturer advising already registered

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i purchased the machine as new and registered with the design space but now when i am having issues with machine they are advising the machine was registered in 2023 and wont send me a replacement - how do i go about reporting this

donnajle

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Posted 10 months ago·Last reply 10 months ago

1 comment

jckl1957

·10 months ago

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If you received it less than 30 days ago, you can open a return case stating that the item was not as described.