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Item collected from post office but tracking still shows awaiting collection.
I used Simple Delivery to send an item and all went well and buyer was able to redirect to local post office. All went fine and they confirm received and given me a good review but tracking still says awaiting collection. Buyer said he asked if he needed to sign anything and post office said no and simply handed to them with no scanning taking place!!!! So now funds aren't being released as tracking unchanged saying awaiting collection - i have photo from buyer showing receipt. I cannot find anything anywhere on eBay saying how to resolve this and no e-mail or phone number for customer service.......
2 comments
john1297576
Mentor11 months agoAs you are new money should be released after 14 days, whatever tracking may say.
Once you have a good selling track record, money is released within 24 hours now.
jawar-5030
OP11 months agoAll sorted