It was not possible to generate the label. An issue occurred while generating your postage label. Please try again in a few moments.

Question

I use simple/easy eBay postage, using Royal Mail collection at my home to post items I sell. Recently I have received this message 'It was not possible to generate the label. An issue occurred while generating your postage label. Please try again in a few moments.' and I cannot by postage. I charge the customer £3.38. What can I do. I have 3 items waiting to be posted from 2 different accounts and can't do anything. Please can you help

tommystrezures · Answer

You could clear your cache and cookies, try a different web browser, although the odd times we have had this error we have gone back to the orders an hour or two later and its rectified itself.