Locked
Discussion interactions are currently paused.
issues buying
does anyone experiencing issues when trying to buy something from UK and it pops a msg saying the item cannot be sent to the united Kingdom?
3 comments
Locked
Discussion interactions are currently paused.
does anyone experiencing issues when trying to buy something from UK and it pops a msg saying the item cannot be sent to the united Kingdom?
kat@ebay
Hi @miglopez56 ,
Thank you for your post.
A ticket is open with our tech team for this and its currently being worked on to resolve. While the ticket remains open some users have confirmed they are no longer getting the error message when trying to bid. Please refresh your page to try the bid again.
Thank you,
Kat
tressygirl
Mentor3 weeks agoThere was a site glitch last night affecting many, you were not alone hopefully all fixed today!
However, there's also an intermittent bug to do with addresses.
eBay say a delivery address must not exceed 39 characters including spaces on any line.
Even if your address doesn't exceed that try shifting the format around, such as moving just the road name to the second line, then save as a "new address".
It's worth just checking how your address is registered in case it needs a tweak!
There are 5 addresses which need to be checked:
https://accountsettings.ebay.co.uk/uas/addresses
@miglopez56
john1297576
Mentor3 weeks agoWhere do you live? Sellers using couriers for example can quote a price for delivery, but Couriers are not like Royal Mail they charge a lot more for out of the way places, Northern Ireland, Highlands of Scotland and off shore Islands as examples.
If this might be the reason I suggest you contact the seller to see if it can be sorted out between you both.