Issued a full refund but only 50% came through? | Member To Member Support

cdpooleuk · 2026-04-24T15:28:41.681000Z

I was a buyer of an item that arrived broken. EBay found the case in my favour and said “‘we’re issuing you a full refund.” Which was £304mBut weirdly only 149.99 came through. Now when I try to talk to the chat about it it just says “‘case found in your favour, now closed”. Any ideas what to do?

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Issued a full refund but only 50% came through? | Member To Member Support | eBay UK