Hi, I’m having a problem with delivering a package from the EU to the US.U.S. customs have been holding the package for three weeks, and now they’re saying they want to return it because it contains restricted items (chicken meat and other types of meat). The package contains MREs (Meals Ready to Eat), which are long-shelf-life foods. My question is: I paid $120 for shipping and an additional $30 for customs fees.Since it’s not my fault, can I ask the buyer to cover some of the costs,...

@mic_14105 wrote: Hi, the problem is that I didn’t actually want to ship to the US. The buyer assured me that the worst that could happen is that customs would remove the problematic food and he would still receive the rest. Both the buyer and I were aware of the risk, and the buyer accepted it. We are contacting U.S. Customs every day about this problem, but nothing is moving forward. I offered him a 50/50 solution. That was never going to get through customs, I'm surprised that your...

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Issue with U.S. Customs Holding My Package | Member To Member Support | eBay UK