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Issue with not receiving an offer that I know has been sent
I forwarded a link for 1 of my listing to a customer who in turn made an offer above the minimum offer amount BUT I’ve not received the offer at my end, she has since sent the offer again and still I’ve not received it, any ideas? Thank you
7 comments
red_magpie
Mentor7 months agoYou don't need to send buyers a link to make an offer.
They just click on "make offer" in the listing.
My guess is that whatever link you sent is not the correct way to do it.
rory6182
OP7 months agoSent from my iPhone
papso22
Mentor7 months agoSo having found your listing she needs to make an offer from the listing.
rory6182
OP7 months agoAny help would be HUGELY appreciated 🙏
Sent from my iPhone
tressygirl
Mentor7 months agoMost bizarre, but it could be their device or browser they're using ?
I'm on a laptop using Chrome and your listings are all ' loud and clear' showing for me, without proceeding to the end of course, I clicked on a few of your Best Offer options, and they allowed me to place an amount and send.
Ensure your buyer is sending that offer though the Best Offer option on the listing, and to switch to a desktop using Chrome, and not use the app or mobile browser, see if that makes it more successful.
@rory6182
rory6182
OP7 months agoI’m kind of stuck now as eBay doesn’t appear to have a complaints email address either. Is it possible my accounts been restricted without eBay even notifying me for whatever reason?
Thanks again
Sent from my iPhone
papso22
Mentor7 months agoIs she using the make an offer function on the listing?