Is there any hope eBay will side with me during clear cut return fraud? | Member To Member Support

enigmarollz · 2025-12-07T18:01:43.820000Z

Sold a board game bundle on eBay of Game A and Game B. Picture of game a and game b. Description of game a and game b. Sold via gsp to a buyer in Germany . When it arrived, he messaged me asking why Game C wasn't included. Game C was a separate auction he never bid on/purchased, and had not previously mentioned. After several days of trying to extort an additional item that was never sold to him, he's opened a not as described return case. He continues to mention Game C, despite not in the listing, photo or description. He has however, now smashed up the other items and taken a photo of them. This was never mentioned before, and has clearly been done in retailation. Is there any chance eBay side with me? Alternatively, will I need to take eBay to small claims court if they incorrectly take the money from me?

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Is there any hope eBay will side with me during clear cut return fraud? | Member To Member Support | eBay UK