invoice
I put down buyer has paid when he has not. How do I correct this?
tingaling2011
Posted Aug 11, 2026 at 4:09 PM · Edited Aug 11, 2026 at 4:09 PM·Last reply Aug 11, 2026 at 6:23 PM
2 comments
I put down buyer has paid when he has not. How do I correct this?
john1297576
MentorAug 11, 2026 at 6:23 PMCannot be done, but as payments can only be made through ebay they should know it has not been paid and correct it.
tommystrezures
MentorAug 11, 2026 at 5:02 PMYou can't eBay took that useful facility away sometime ago, I think only the buyer can reverse it or additionally if you can manage to get hold of CS they should be able to do that for you