Invaild access token

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Morning.

For the past month or so, when I search for items I keep getting a Invaild access token message pop up. I can't access anything on ebay. I can't seem to find any information about what it's for or how to remove/reset it.

I've tried the automated chat with ebay but that's just useless 🤦‍♀️

Hopefully someone on here could help.

Thanks

stacebowe_80

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Posted 6 months ago·Last reply 6 months ago

7 comments

*vyolla*

Mentor6 months ago

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Are you using the App?

If so, uninstall the eBay app, restart your phone, and download the latest version from the app store.

stacebowe_80

OP6 months ago

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Yay. Its working after uninstalling.

Thank you so much for the help.

*vyolla*

Mentor6 months ago

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You're very welcome @stacebowe_80 , glad to hear that you're up and running now.

*vyolla*

Mentor6 months ago

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I know it's stating the obvious, but have you cleared all cookies?

stacebowe_80

OP6 months ago

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Ummm I'm useless with technology haha. How do you do that?

Thanks

*vyolla*

Mentor6 months ago

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What device are you using to access eBay?

stacebowe_80

OP6 months ago

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I've just done this 😁 and it's still coming up with the same message.