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International shipping costs not visible
Hi! The seller told me international shipping is enabled. However, I can't see it and can't complete the purchase. How do I fix this? I tried contacting eBay, but the automated chat is useless. Thanks
4 comments
john1297576
Mentor10 months agoUnless seller ships to your location, nothing you can do, as without postage cost you cannot pay.
This must apply wherever you are situated.
leandroing
OP10 months agoExactly, I don't think I can do anything because without shipping costs, I can't proceed with the purchase. The absurd thing is that the seller is available for international shipping but doesn't know the costs, so he relies on eBay, but something goes wrong and the costs don't appear.
tressygirl
Mentor10 months agoFirst log out of this UK site, and log into your homesite... www.ebay.com try buying the item from there.
If you still have an issue and need to contact Customer Services:
Contact eBay Customer Services this way, through their help pages.
https://www.ebay.com/help/home
Lines are open between 5 a.m. and 9 p.m. Pacific Time
@leandroing
leandroing
OP10 months agoYes, I tried to buy the items via ebay.com, since the seller informed me he ships to the UK. Moreover, he enabled international shipping costs, but these do not appear and I can not complete the purchase. I believe the seller is not able to manage international shipping and I do not know how to help him. Moreover, I used https://www.ebay.com/help/home without finding useful info.