International postage program returns | Member To Member Support

chilled74 · 2025-12-21T07:48:18.291000Z

I sold an item and posted it with international postage program. The buyer wants to return it as defective. I issued a refund if the same price . But I cannot get a return label through eBay to return the item and I do not know the buyers address to organise a return outside of eBay. Hoe should I proceed?

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International postage program returns | Member To Member Support | eBay UK