I bought a small bottle of mineral oil (from a business seller), on 29th December; on arrival on Saturday Jan 3rd the bottle was leaking. The seller said they would replace on the Monday. They posted much later than that. And with insufficient postage so I have paid £3.50 to receive it. Their previously speedy replies have not happened when I contacted them yesterday lunch time. I am not sure if there is any way to claim the £3.50 if they don't reply- I don't want to return it, just have th...

It is always best to open a not as described case, then it is up to seller whether he just refunds, or sends label and refunds on return. Then you could buy again, if seller allowed you to buy.

insufficient postage by seller on replacement | Member To Member Support

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insufficient postage by seller on replacement | Member To Member Support | eBay UK