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Incorrect postage
The post office has put the incorrect postage stickers on the wrong items and buyers have got incorrect items
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The post office has put the incorrect postage stickers on the wrong items and buyers have got incorrect items
jckl1957
·6 months agoAlthough this may have been an error at the Post Office, you will have to sort it out.
Your buyers should open return cases, stating that the item they have received is the wrong one so you can provide labels and get the items back.
Then, the best way forward is to refund both buyers and relist the items so they can buy them again.
This is a bit long-winded and messy but it's really the only way.