Incorrect package length for courier | Member To Member Support

simonmph · 2026-01-06T09:58:22.802000Z

I've just sold an item and was going to print off the label, but noticed that the package that I want to send is longer than the stated measurements 61 x 46 x 46cm (my package is 180cm x 15 x 15 cm). When originally listing the item eBay 'calculated' the postage. On the website eBay states:- Need a different size?Some weights and dimensions aren't available for this courier. If your package is larger than the listed options, contact us. I can't find anywhere to contact eBay, I've tried their automated robot, but it doesn't provide a solution. Any help would be apricated.

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Incorrect package length for courier | Member To Member Support | eBay UK