Incorrect item sent by me the seller | Member To Member Support

deborah1702_0 · 2026-05-05T08:13:38.511000Z

I sent two parcels at the same time and managed to attach the wrong delivery label to each. I have generated a returns post label for them to send the item back. Now I want to send them the correct item without refunding them. How can I do this as eBay is hassling me to refund the buyer? Can I pay for a new delivery through purchasing postage through eBay? If so how can I do this?

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Incorrect item sent by me the seller | Member To Member Support | eBay UK