Impossible to contact ebay.co.uk | Member To Member Support

ajwymbo_7 · 2025-10-06T15:22:40.375000Z

I ordered something from a seller with 10 feedback. I paid for Royal Mail 24 but seller has sent via DPD. Despite having my correct address she has mispelled the road name. I contacted DPD to change it to the correct spelling. They informed me it would not be delivered to the address as it now stands as it doesn't exist and will return to seller. DPD said only the seller can change it. I have asked the seller to change it but she's refusing to saying let it get returned to her and she will post back at her expense! I think she has purposely not posted via Royal Mail as the misspelling of the road wouldn't make any difference as they go by postcode. DPD said they go by street number and name and not postcode so will not be delivered unless she changed to correct spelling. Incidentally to fool Ebay she has created a Royal Mail tracking number so it looks like she's done nothing wrong. I can't contact Ebay no matter how hard i try

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