Impossible PIN delivery. How to actually speak to Ebay

Question

I am trying to arrange delivery of a pair of shoes I bought recently.The seller insisted on having the delivery PIN protected, meaning I have to provide a PIN number to the DPD delivery driver.However, the PIN is being sent to an old number which is no longer linked to my Ebay account.The DPD driver has been to my house three times, with the shoes, and on each occasion walked away with them because I cannot access the PIN.The seller says it's out of his hands.To rearrange a delivery I am require...

**peaseblossom** · Accepted Answer

Our direct link to request a callback has been removed by ebay.    All we can do now is get to automated assistant and put Can I speak to an agent?   Repeat until they pass you to someone.   Use a different question to your actual problem, if necessary.