Recieved an item recently that was described as being new, but unfortunately its missing something that it should have had. It's a collectable that was released almost 20 years ago now and the actual collectable was still sealed, but they were all meant to come with a certificate of authenticity, and it doesn't have that so is overall incomplete. It's not a substantial thing but it's still annoying that it's missing considering it was listed as being new, although i doubt the seller knew i...

You can close a return case at any time, and if you don't use the return postage label then the seller isn't charged for it.

If I open an INAD, am i definitely able to change my mind and close it myself if i want to? | Member To Member Support

If I open an INAD, am i definitely able to change my mind and close it myself if i want to? | Member To Member Support | eBay UK