If i dont want to use ebay's shipping service because i have 2 boxes and 1 is over sized

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Have just sold an item and eBay has automatically set up simple shipping. The order needs to go in 2 boxes and one is over size so I want to send with Parcel Force. How do I cancel the simple shippingbas I have been charged

aclinton-uk

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Posted 9 months ago·Last reply 9 months ago

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tressygirl

Mentor9 months ago

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This is the refund process for unused Simple Delivery labels:

If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling. Also ensure you add the replacement tracking number of the service used, and it shows delivery.

@aclinton-uk