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I would like to respectfully request one final review of my seller account.
Summary: un4042 requests a final review of their eBay seller account after resolving previously problematic orders. They state that the shipments in question have now been delivered, while one order was refunded due to a courier issue. They assure compliance with eBay policies and offer to provide any required documents to support their case. They express a strong desire to continue selling on eBay and request another evaluation of their account in light of the updated order status.
Hello eBay Trust & Safety Team,
Thank you for reviewing my account.
I would like to respectfully request one final review of my seller account.
When I submitted my previous appeal, several of the orders you reviewed were still in transit. Those shipments have now been completed, and the orders have been successfully delivered to the buyers. The information is as follows:
Order: 16-14803-05080
Tracking: H051JA0189001544 (Evri)
Status: Delivered
Order: 07-14814-22090
Tracking: H051JA0188828507 (Evri)
Status: Delivered
Order: 22-14778-82257
Tracking: H051JA0188828329 (Evri)
Status: Delivered
Order: 26-14764-03262
Tracking: 873497915914 (FedEx)
Status: Delivered
Order: 21-14759-96089
Status: Refunded after the courier failed to deliver the item. The buyer received a full refund.
Order: 23-14718-72404
Tracking: H051JA0186931869 (Evri)
Status: Delivered. The original parcel was lost by the courier, so we immediately sent a replacement, which was delivered successfully.
As you can see, all orders have now been resolved appropriately. The delivered orders reached the customers successfully, and the only undelivered order was refunded in full to protect the buyer.
I am a genuine seller and am fully committed to following all eBay policies. If there are any remaining concerns, I am happy to provide supplier invoices, proof of delivery, business documents, or any additional information you require.
I sincerely ask that you review my account one final time in light of the completed deliveries and my commitment to providing a positive buying experience. I would be very grateful for the opportunity to continue selling on eBay.
Thank you for your time and consideration.
Kind regards,
Haider Ali Anas
kat@ebay
Hi @un4042 ,
Thank you for your post.
These are discussion boards. Account reviews cannot be done here as these are public forums. It would be best go through the help and contact option on your account to chat/speak with customer support.
Thank you,
Kat