I would like some help with a difficult return | Member To Member Support

nelson8217 · 2026-05-12T09:51:56.564000Z

I bought a Gemini Midi card and die cut out machine for my wife as a Christmas present (eBay item number:276767050434 which the system doesn't recognise) but she has not use it until a few days ago so it is totally unused.When she tried it for the first time the internal gears were slipping so the machine would not work. I have contacted the seller but he says that the machine is out of stock and is waiting for more stock to arrive.I know it is difficult due to the time that we have had the machine but it was bought as brand new and I would like a refund on it, can you please advise.many thanksPeter

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I would like some help with a difficult return | Member To Member Support | eBay UK