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I want to cancel an order and get a refund the seller is not responding
I have paid for a 2 seater settee and the seller is not responding to me I have not collected the item the seller still has it I want to cancel and be refunded can you help me
2 comments
john1297576
Mentor11 months agoIf seller does not respond and refund, while you cannot enforce cancellation, you would have an expected delivery date. Once past that date open a not received case, that should make seller refund.
tressygirl
Mentor11 months agoA seller does not have to accept a cancellation request.
When did you buy the item? Is the seller not responding to your request to pick up the settee or did you buy and straight away had a change of mind and wish to cancel?
Have you paid?
@thesmallfaces