I sent a partial refund in error, how do I cancel this. | Member To Member Support

micgor9 · 2025-10-27T19:30:11.913000Z

Hi, I've recently recieved my first "cancellation request" from a buyer, which I rejected. After a plethora of messages from the buyer, I decided to cancel the purchase. Since I already rejected the cancellation request I could not figure out how to officially cancel this and with my phone going crazy whilst at work, I missed a refund. Now I have an item as "Sold and awaiting postage" status and a refund pending to the buyer who has yet paid. Is there any way I can cancel the refund and the sale? Thanks in advance

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I sent a partial refund in error, how do I cancel this. | Member To Member Support | eBay UK