I refunded a Buyer Before they shipped the Item Help | Member To Member Support

goodtechss · 2026-04-13T19:18:26.432000Z

Hi, can someone please help me? I was selling an item, but it turned out not to be what the buyer wanted. It was black instead of white. The box did show that it was black, and the buyer still opened it and then requested a refund, which I accepted because I did not realise myself that it was black. I then accidentally issued a refund. What should I Do ? What is the best approach to this ?

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I refunded a Buyer Before they shipped the Item Help | Member To Member Support | eBay UK