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I put the wrong post code on my delivery address - help!
I bought an item and checked out as a guest. When I put the delivery address, I used the pre-filled address details but didn't check it properly and didn't realise that the post code was wrong. The item hasn't arrived - not surprisingly.
I can't contact the seller through ebay as I checked out as a guest. I have now created an account with ebay but there's no buying history associated.
Does anyone know how I can contact the seller so that they can resend the parcel when it eventually gets returned to them?
Thank you
1 comment
jckl1957
·11 months agoThe item may still arrive with you, even if you put the wrong postcode on.
One of the issues when you buy as a guest is that you can't communicate with the seller - if you message them from this account, they can't be sure that you are the buyer who bought from them using s guest account.
You can open an item not delivered case. You need to find the email you got from Ebay when you paid.
Here's what to do: