I posted the item without eBay's delivery | Member To Member Support

kelefea_0 · 2025-12-12T09:10:11.415000Z

I am new to eBay selling. I made a sale and was to deliver the item to the buyer. I didn't know that I was to send the item through evri with the tracking ebay provided. I sent the item to the buyer within 48hrs. the buyer has received the item from my personal tracking cos I have amazon next day delivery and I tracked it. my issue now is, how does the buyer confirmed he has received the item.how will eBay confirm that the product has been delivered since I didn't use eBay's delivery system. it was an honest mistake, pls can anyone help me. what do I do?

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I posted the item without eBay's delivery | Member To Member Support | eBay UK