I paid for anitem on collection, but the seller doesn't know how to mark it as paid. Help please.

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Hi, I paid for an item on collection, but the seller hasn't and doesn't know how to mark it as paid. So I am still being asked to make a payment. Help please.

oldsmithy89

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Posted 10 months ago·Last reply 10 months ago

1 comment

**peaseblossom**

Mentor10 months ago

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If you paid cash there's nothing the seller can do. eBay have actually banned cash on collection. Buyers are supposed to pay online through ebay and then they receive a collection code to give to the seller that proves they have the item. To avoid you getting a non-payment strike the seller will have to cancel the transaction on ebay.