I paid for a collection only item but the seller won’t give an address | Member To Member Support

jewels_gems · 2025-12-03T20:54:17.256000Z

I paid for a collection only item. I messaged the seller but had no reply as to where it should be collected from. Tried messaging several times but no reply. Opened a query with eBay but they closed it and said I had no buyer protection (even though a buyer protection amount is sitting on the page). EBay are still holding my money. How do I get my money back?

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I paid for a collection only item but the seller won’t give an address | Member To Member Support | eBay UK