I ordered and paid for 3m roll of nano tape but only recieved a 1 metre roll. This was clealt marked on the box. I sent pic of box and of roll of tape to seller and asked for the remaining 2 metres to be sent to me as I needed it for a task. They said they were sorry for "mistake" and offered a 50% refund. However the item cost £7.50 for 3 metres and I was only sent 1 metre therefore it should have been a 2/3 refund ie £5. When I queried this they just said return item for refund. I...

You can open a retuen case but unless the seller offers an acceptable partial refund you will have to return the roll for a refund at the seller's expense. Put 'money back guarantee' into the help search box.

I ordered and paid for 3 metres of nano tape but seller only sent me one metre but charged me for 3. | Member To Member Support

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I ordered and paid for 3 metres of nano tape but seller only sent me one metre but charged me for 3. | Member To Member Support | eBay UK