I need advice about issue | Member To Member Support

lukasz-67 · 2026-04-26T17:44:58.328000Z

Hi, I need advice about a return and refund issue. I bought an item on 30 March 2026. Item number:355759215404. I opened a return because the item did not match the description or photos. I accidentally accepted a partial refund of GBP 10.80, but I had already posted the item back to the seller. Royal Mail tracking number: OS733108361GB. It shows delivered on 10 April 2026. The case now shows as refunded and closed, but I only received a partial refund and the seller has the item back. How can I contact eBay customer service or appeal this, so eBay can review the tracking and help me recover the remaining refund? Thank you.

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I need advice about issue | Member To Member Support | eBay UK