I had a buyer cancel and order and eBay want money | Member To Member Support

gorilla_grips · 2025-12-14T17:48:24.672000Z

I had a buyer cancel an order for £20 immediately after buying which is fine, however, when I follow the process through eBay are asking for fees and £16?????? Ive tried to find some kind of 'customer service' to find out why but there doesn't seem to be any! Can anyone offer some help or explanation?

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I had a buyer cancel and order and eBay want money | Member To Member Support | eBay UK