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i cant send an invoice to a buyer. all other items ive sold just auto added post
i keep getting a blue message stating i cant send an invoice. ive tried finding how to add post to the order
4 comments
fargvs
Mentor11 months agoInvoices and reminders to pay are sent automatically by eBay at sale end so no need for sending another invoice unless you are combining orders ?. --- nothing can be added or changed after sale end.
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
tommy-goes-2-war
OP11 months agohi thanks, im not sure whats gone wrong . its now stuck in limbo. and nothing being combined. i will screen shot it tomorrow and add pics
tressygirl
Mentor10 months agoYou have come back to selling after a long break, and there have been big changes. Simple Delivery is now mandatory for all Private sellers, and it's not without its issues! 🙄
One being combined postage it still not available. Some have found placing items in their basket first, then eBay is combining postage otherwise, if postage was purchased though Simple Delivery and you now post all the items together the buyer will receive a refund for the unused labels they paid for, might be worth sending them a message explaining this, and that it may take up to / over 30 days for the refund to appear. You will though, only have one tracking number for all those items, and a potential opener for an item not received case.
tommy-goes-2-war
OP11 months agosorry forgot to say please and thankyou for any help. im very rusty on selling . its been years