I can't purchase a store subscription! | Member To Member Support

happi_taiyaki · 2026-03-31T15:49:11.560000Z

Hiya, I'm an experienced eBay seller, helping a family member set up their eBay store on this new account.When I go to "Subscriptions" to attempt to purchase a store subscription, it's all greyed out and says:"You do not have a valid stored payment method. Please add a valid payment method before choosing your subscription." However, I've already added a valid payment method - a bank card. I even added another one, and waited an hour to see if it took time to kick in - but I'm still un-able to purchase a store subscription! I tried getting in touch with someone on live chat but the bot just won't put me through to someone. Any help would be amazing, I feel like I'm at the end of my rope!

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I can't purchase a store subscription! | Member To Member Support | eBay UK