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I cannot buy on ebay because my 'contact the seller' does not work. Why?
I cannot buy on ebay because my 'contact the seller' does not work. Why?
11 comments
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Discussion interactions are currently paused.
I cannot buy on ebay because my 'contact the seller' does not work. Why?
tressygirl
Mentor11 months agoYou may have reached the limit for messages today, new members have a limit of the number of messages you can send a day.
You don't usually need to contact a seller before a sale unless this is a purchase of a Classified ad?
What are you wishing to ask.
@nihor-9656
nihor-9656
OP11 months agoI am currently looking at adverts for ebike replacement batteries. I want
to know when they were made and how long the guarantee.
ebay apparently has no phone number to talk to a human
papso22
Mentor11 months agoEveryone says you shoukd
You should not buy these potentially dangerous items on ebay. You may have had a lucky escape.
nihor-9656
OP11 months agothey will try to fix.
61stephenuk
Mentor11 months agoOnly business sellers are allowed to sell ebike replacement batteries on eBay and all information should be on their listings as well as contact information,many business sellers do not allow questions being asked as they say they are too busy.
If you were to purchase these on eBay I would only buy from an established UK seller
nihor-9656
OP11 months agoare Chinese.
In the days when contact seller DID work, I submitted offers for batteries.
When I did this, the price which came up was a lot more than what I had
written. Are the Chinese putting prices on show which do not include VAT,
and when I click the buy button, adding it?
61stephenuk
Mentor11 months agoMany batteries from Chinese sellers wont be to UK standards and any guarantee difficult to enforce.
Companies may have batteries manufactured in China but their quality control and safety standards would be much higher than generic batteries
nihor-9656
OP11 months agofrom China, despite it being made in China?
papso22
Mentor11 months agoDoes it work for any sellers?
Sellers are allowed to choose not to be contacted so it might not be you.
I have never contacted a seller before a purchase.
tressygirl
Mentor11 months agoWhich device are you using if the app or mobile browser switch if you can to a laptop / PC and use Chrome.
It's not too obvious how to write that message. When you click on Contact seller a big white empty ' page' appears on the right. You do not write there.
Underneath slightly greyed out is ' Send message' Click on that, and that is where you write your message. when finished click on the right blue arrow to send.
@nihor-9656
nihor-9656
OP11 months agoThe grey part does not work.
I have finally managed to speak to a human. He says this is a known issue
for some people and will refer it to their IT dept.
Thank you