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I bought a stolen item, but ebay has closed the case, with no information why
I bought a phone from an ebay seller.
The phone turned out to be stolen, and blacklisted, so it can't be used as a phone. I sent the evidence for this.
I asked for return (outside the 30 days window, for various unavoidable reasons), and the seller declined.
I asked ebay to step in, and immediately got denied with message "This return is closed". No other text.
I asked for appeal, but got message "this case cannot be appealed".
How to proceed?
(phone was paid for on credit card, not paypal, stupid me!)
5 comments
**peaseblossom**
Mentor10 months agoebay never extend their 30 day limit. Contact your CC provider, they should able to help.
nicnet123
OP10 months agothanks for sharing your knowledge.
I will speak to my CC company asap.
One complication is that I am abroad now, so can't get a local UK police report. Let's see what the CC company require.
**peaseblossom**
Mentor10 months agoGood luck.
red_magpie
Mentor10 months ago(phone was paid for on credit card, not paypal, stupid me!)
Not stupid you, smart you!
PayPal buyer protection only lasts for 30 days, like eBay's.
With a credit card you protection is (I think) up to 120 days, and you have the added protection of Section 25 of the Consumer Protection Act for purchases over £100.
*vyolla*
Mentor10 months agoNot if you purchase via eBay. You can issue a chargeback but not a Section 75.
You have to pay a seller direct (not via eBay checkout) in order to be able to use Section 75, which you can't do.