I am discovring this as a buyer that likes to buy many things from one sellr

Locked

Discussion interactions are currently paused.

Seller replies:

Completely agree! They've made it so hard for small sellers to sell multiple items, especially with taking away our access to easily edit combined postage charges. I've just had the exact same problem with another seller who bought multiple crafting supplies from me at the same time as you, and got totally stitched up with losing any profit I would've made because eBay had already taken their cut for their "Simple Postage" so I couldn't refund my other seller her difference in price with what they'd charged for postage vs what price I'd agreed to. It's so annoying! I'm selling my last few bits on here, and then closing my eBay account for good.

bacibridge

77 View listings

Posted 6 months ago·Last reply 6 months ago

1 comment

tressygirl

Mentor6 months ago

View listings

Combining postage is possible now under Simple Delivery, the buyer needs to be aware, they need to place all items in their basket first, then at eBay checkout it's combined postage for them. Perhaps add this note of explanation in your listings ?

For any unused SD labels no need to lose money, refunds are made to whoever paid for the labels....

If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.

I can explain if you wish to know, how to make partial refunds too, that is still possible, by may require a laptop / PC and not the app or mobile browser.

@bacibridge