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I ordered s23 ultra cracked screen 130£
The saler send me only box inside no phone.plese I want return my money back please .the is no phone only box inside no phone.i want return my money back please
1 comment
tressygirl
Mentor11 months agoYou have received an item not as described, go right of the item in your Purchase History and from More Actions select... Return this item selecting the reason Item Does Not Match Description or Photos.
The seller needs to accept this case within 3 days and refund, if they want their item back first even if it's just the empty box , so do not throw this away, they need to pay for that fully tracked return postage, then on receipt of their item they have 48 hours to refund you. If they don't , need to escalate the case, ask eBay to step in, and they'll force the refund.
Never listen to any excuse or promise from the seller to close the case early, and do not forget to escalate.
@amiis-82