How upload a video part 2! | Member To Member Support

jard20 · 2026-06-21T16:36:59.311238Z

Sorry I can't seem to edit my original question. I am trying to return an item I recently purchased as it is faulty. I went through the return request on ebay and I sent a photo with my original return request but the seller is now asking me to send a video. I have compressed the original video but still can't seem to send it via the ebay message. Is there any other way I can send it to the seller? I was wondering if I have to cancel my refund request and start a new one but don't want to do that if possible, in case it goes wrong! I don't think I've ever returned anything to ebay before.

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How upload a video part 2! | Member To Member Support | eBay UK