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How to report seller who is selling fake items?
I have tried to use form but each time I want to report seller and submit it ends up with error.
Any Ebay customer service staff here?
The seller is deliberately offering counterfeit items. In this particular case, it is a supposedly Polish 2 grosze coin, allegedly over 100 years old, which was originally minted in fewer than 200 pieces. I personally won an auction for this coin from the same seller and received a fake, the diameter, weight, and metal composition did not match the genuine specifications.
After contacting the seller, he said he didn't know and still attempted to extract money from me by asking how much I thought the coin was worth. When I replied that it was worthless, I received a refund, and the seller claimed he didn’t know it was a fake. However, he is now deliberately selling the same counterfeit coin again.
He already has several negative feedback comments regarding this coin, which I discovered by searching for the word “grosze” in his feedback section. I strongly suspect that most of the items sold by this seller are counterfeits.
I left a negative feedback with pictures but because he gave me money back, feedback was removed.
plpmr
Mentor10 months agoyour feedback would not be removed just because you got a refund, there must be more to it.
misiek_przytulas
OP10 months agoThanks, that is rubbish, I won't bother then, good luck for those buying silver, gold, etc from that chap...
tressygirl
Mentor10 months agoeBay cannot act on one report from a member as this could be coming from a competitor or a disgruntled buyer.
eBay act on cases.
If enough return case are made for item not as described, this raises red flags to eBay, they investigate and then can place selling sanctions even bans on a seller's account. Hopefully, all those who left negatives of they received fake items, will go towards this warning sign for eBay.
If in your feedback you left the word fake this is not allowed and the seller can ask for it to be removed. You cannot add any more feedback now, but something like.... disappointed not to receive the item as described in the listing, would have been sufficient .
@misiek_przytulas