How to report a dishonest buyer | Member To Member Support

izevbaye · 2026-01-15T10:22:09.949000Z

HelloA user purchased an item I was selling, which I posted in a brown mid sized brown envelope and there is video and cctv evidence at the post office. The buyer claims I sent a different item, and sent me one photo of an ASDA bag, (which has nothing to do with me) I asked for me info and he or she was reluctant, and ebay award a refund to him. I had lodged a complaint to the post office with his false evidence, ( which I am told it takes 7 days) How do i contact ebay, as the AI tool is woeful many thanks

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How to report a dishonest buyer | Member To Member Support | eBay UK