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How to reopen a refund request
I have open a refund request but had to close it till I receive the package , now package is received and would like to it back ?
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I have open a refund request but had to close it till I receive the package , now package is received and would like to it back ?
john1297576
Mentor3 months agoIf you opened a return case before you received purchase, and closed it , nothing more you can do.
If however you opened a Not received case, that is the only time you can after closing the case, you can then open a Return Case.
**peaseblossom**
Mentor3 months agoIf you previously opened a "not received" case you can still open a return. You can start one on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041