How to message customer services
I’m trying to find out how to message eBay customer services via my phone eBay app. It’s not obvious how to do this - could someone point me in the right direction please?
1 comment
I’m trying to find out how to message eBay customer services via my phone eBay app. It’s not obvious how to do this - could someone point me in the right direction please?
tressygirl
Mentor1 week agoYou cannot message eBay, and contacting eBay Customer Services is not easy nowadays to get a live agent , but some have had success using the app, otherwise keep typing in ' I wish to speak to an agent' and this too can work.
Use this link to contact CS, if you can try at 8 a.m. on a weekday morning also more chance there for Dublin to answer.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
Why not come back here, explain the problem you've encountered, there are many very experienced people here, happy to help you.
@ropr-2181