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    How to invoice a buyer for re-posting
                     

    So an item i sent special delivery is now being 'returned to sender' (me) due to it being turned away from the buyers work address, looks like someone in their office said they weren't at that address. They now want me to send again, which is fine but i have said they will need to pay postage again. How can i invoice them for the new postage on ebay?

    ben_greenwood.1677
    ben_greenwood.1677
    1004View listings
    Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    tobiasd4

    tobiasd4

    Mentor1 month ago
    View listings

    You can't do this through ebay,buyer will have to pay via PayPal if you both use it or snk transfer.

    Or cancel sale,which refunds buyer, then relist.

                                           
    ben_greenwood.1677

    ben_greenwood.1677

    OP1 month ago
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    If i refund can i refund minus original postage?

                                           
    john1297576

    john1297576

    Mentor1 month ago
    View listings

    You can’t there is no way through the ebay system for buyer to pay more money.

    Has to be bank transfer, paypal or cheque. You then run up against trying to give bank account details etc. to buyer which will be stopped by ebay.

                                           
    ben_greenwood.1677

    ben_greenwood.1677

    OP1 month ago
    View listings

    Seems like a very flawed system!

                                           
                                                                                     
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