How to get refund for courier error

Question

How to get a refund for item courier delivered to wrong address? The proof of delivery issued a photo of a front door I don’t recognise.ebay have just cancelled my request for refund as they consider the item delivered.

**peaseblossom** · Accepted Answer

Can only suggest you try contacting ebay direct.   Click on the help link at the top of any page. Select any topic then scroll down to Contact Us and get to automated assistant.   Ask to speak to an agent and repeat until it passes you to a real person.