I am unable to list items as it keeps saying my postage policy cannot be flat rate and must have another option other then just collection only which I have also but I cannot select any other options other then flat rate or collection only no idea how I can sort this issues so need to chat to a human the bot cannot sort this is there any contact nums I can ring ?

You seem to post early in the morning or late at night. If you need to speak to Ebay, then you do have to try during 'office hours'. So, after 8.30 and (I think) before 10pm. Follow the advice in Post 2 to get a callback.

How to contact customer support | Member To Member Support

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How to contact customer support | Member To Member Support | eBay UK