How to cancel an order once buyer has requested to cancel | Member To Member Support

haise-sells · 2026-06-17T10:51:03.185772Z

I recently had someone make an order on an item I de-listed. Unfortunately they tried to cancel the order as I was away and without signal to confirm the cancellation; Because of this I now can’t cancel the order on my end. The buyer no longer wants/needs the item and I’m stuck with a pending order and they are without a refund Any suggestions on how to cancel the order?

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How to cancel an order once buyer has requested to cancel | Member To Member Support | eBay UK