How long should an item be returned if faulty | Member To Member Support

pringo64 · 2026-01-16T23:35:09.336000Z

Hi all. I sold a tablet to a buyer in October 2025. It was working and was reset to factory settings when I sent it but now 4 months later the buyer is complaining they cant get it to set up. I feel 4 months is way too long for a used item to be returned as there is no way of telling if the fault is due to something the buyer has dione and if there was a problem why didnt they report it way sooner than now. Where do i stand

Discussions

How long should an item be returned if faulty | Member To Member Support | eBay UK