How do we lobby ebay to STOP using Evri as a shipping agent? | Member To Member Support

do-598962 · 2025-12-03T22:06:13.222000Z

I am sure im not the first to complain but there are fundamental issues with Evri. They have a non-existent customer service. You can only chat to a bot or telephone aits still a bot.I have now experienced the second missing item where they claim delivery was attempted but NEVER made a second or third attempt. Despite raising investigations they simply spout the same lies and eventually tell you the item is missing and to contact the seller.Ebay, if you are reading this. Please have some integrity and intelligence to understand the bigger picture at hand and REMOVE the option for evri to be used as a shipping option.There are continual reports of items being stolen by evri delivery drivers, items going “missing” but because eBay don’t include insurance with the postage choice there is no financial recompense for evri. They just get away with theft scot free.Please take this matter seriously because expensive items and sometimes rare or hard to source items are being stolen or “missing” on a daily basis! Items are also ending up at completely incorrect addresses or claims of delivery are being made but outside incorrect addresses.Enough is enough. Something must be done.

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How do we lobby ebay to STOP using Evri as a shipping agent? | Member To Member Support | eBay UK