How do I log a not as described returns tracking number? | Member To Member Support

jennalex-97 · 2026-06-19T15:39:53.718621Z

Hi, I bought an electric bike from Ebay, brand new but it had many faults. I put in a not as described complaint to Ebay and the seller accepted the return, and I was sent a pre-paid shipping label.I've now arranged a collection from my home next Monday, June 22nd, 2026, but the seller told me I need to put the tracking number 'into the system' so Ebay can track the return and eventually a refund once it's delivered.So how do I put the tracking number in the Ebay system?? Thanks.

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How do I log a not as described returns tracking number? | Member To Member Support | eBay UK